TERMS AND CONDITIONS

Legal notice

In compliance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), we hereby inform you of the following general information about our company:

Agency Head: Sierra Jacobs Babon
Travel agency name: Terra Salvaje
Registered Office: C/ Lope de Vega 10, Lugones, Asturias.
CIF/NIF: 71162822V
Agency Registration Number:
Telephone No.: 611097297
Contact: sierra.wild.media@gmail.com

Object

This legal notice governs the use of the terrasalvaje.com website, which Terra Salvaje makes available to Internet users. Access to this website implies full and unreserved acceptance of these terms of use.

Intellectual property

All content on this website, including text, graphics, images, design, and logos, is the exclusive property of Terra Salvaje or its licensors and is protected by intellectual and industrial property laws.

Terms of use

The user agrees to make appropriate use of the website's content and services. Use of the website for illegal activities, contrary to good faith and public order, is prohibited.

Responsibility

Terra Salvaje is not responsible for any damages resulting from errors or omissions in the content of this website or from any other actions or omissions that may occur due to external links that may appear on this page.

Terms and Conditions of Contract

Before making any reservation or booking through our website, please carefully read these general terms and conditions, which govern the terms under which Terra Salvaje offers its services.

Purpose of the contract

The provision of cultural event and travel agency services, including flight bookings, hotels, car rentals, and other tourist services.

Contracting procedure

To proceed with the contract, the user must follow the steps established on our website.

Prices and payment methods

The prices indicated on the website include applicable taxes. The special travel agency regime applies. Payment must be made by debit/credit card, bank transfer, or Bizum to a bank account in the name of the agency manager.

Cancellations and refunds

Cancellations and changes to reservations are subject to the specific conditions of each service, which will be communicated during the booking process. However, as a general rule: within the first 48 hours of booking the package, the trip can be canceled without penalty. After that time, penalties apply.

Guarantee system

The travel agency has the necessary guarantees to operate its business. Among other guarantees, the travel agency has civil liability insurance with a limit of €500,000 per claim. It also has a surety bond of up to €100,000.

Applicable legislation and jurisdiction

This contract shall be governed by Spanish law. Any dispute arising from its interpretation or execution shall be resolved in the courts of Asturias, Spain.

Protection of personal data

The data provided for the contracting of services will be treated in accordance with the provisions of our Privacy Policy.

Receipts and invoices

At the time of payment, customers will receive proof of payment (receipts). And before the trip begins, customers will receive the corresponding invoice in their name.

Complaints form

The customer will always have the right to have the complaint forms available.

For any questions or complaints, please contact us at sierra.wild.media@gmail.com

Privacy Policy

In compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights, we provide you with the following information regarding the processing of your personal data:

Data Controller

Wild Land

Purpose of the treatment

The data provided will be used to manage reservations and inquiries, as well as to send commercial information about our products and services if you have given your express consent.

Legitimation

The legal basis for processing your data is the execution of the contract and the consent of the data subject.

Recipients

Data will not be transferred to third parties, except under legal obligation or for the execution of the contract.

User rights

You may exercise your rights of access, rectification, erasure, restriction of processing, data portability, and objection by sending a request to sierra.wild.media@gmail.com.

Cookie Policy

We use cookies on this website to improve your browsing experience and offer content tailored to your interests. By continuing to browse this site, you agree to the use of cookies in accordance with our policy.

What are cookies?

Cookies are files that are downloaded to your device when you visit our website and allow us to store and retrieve information about your browsing habits.

Types of cookies we use :

Technical cookies : necessary for the correct functioning of the website.
Analysis cookies : used to quantify the number of users and perform statistical measurement and analysis of how users use the service.
Advertising cookies : These manage advertising spaces based on various criteria.
Cookie management : You can configure your browser to block or delete cookies installed on your device.

The cookies used on https://terrasalvaje.com are only associated with an anonymous user and their computer. They do not provide any references that would allow the user's name and surname to be deduced, nor can they read data from their hard drive or include viruses in their texts.

Likewise, https://terrasalvaje.com cannot read cookies installed on the User's hard drive from other servers. The User may freely decide whether or not to install the cookies used on https://terrasalvaje.com on their hard drive. In this regard, the User can configure their browser to accept or reject all cookies by default or to receive an on-screen notification when each cookie is received and decide at that time whether or not to install them on their hard drive. To do so, we suggest consulting the Help section of their browser to learn how to change the current settings. Even if the User configures their browser to reject all cookies or expressly rejects cookies from https://terrasalvaje.com, they will be able to browse the Portal, with the only drawback of not being able to enjoy the Portal's features that require the installation of any of them. In any case, the User may delete the cookies installed on their hard drive at any time by following the procedure established in the Help section of their browser.

As a user, you can refuse the processing of data or information by blocking these cookies using the appropriate settings on your browser. However, please be aware that if you do so, this site may not function properly.

Under the terms of Article 22.2 of Law 34/2002 on Information Society Services and Electronic Commerce, if you continue browsing, you consent to the use of the cookies detailed below.

The cookies on this website help to:

Make this website work properly.
Save you from having to log in every time you visit this site.
Remind you of your settings during and between visits.
Allow you to view videos.
Improve site speed/security.
That I can share pages with social networks.
Continuous improvement of this website.
Show you ads based on your browsing habits.

I will never use cookies to:

Collect personally identifiable information (without your express permission).
Collect sensitive information (without your express permission).
Sharing personally identifiable data with third parties.